Help Centre
Find answers about planning, bookings and payments. Signed-in travellers can open and track a support request.
Travelist helps groups plan trips together: create a group, invite friends, explore destinations, and book flights and hotels from one place.
Enter your email for a secure sign-in code, or continue with Apple or Google. There is no password to remember.
Open a group and share its invite link. New members sign in before joining so the group stays protected.
The group lead pays the supplier total at checkout. Travelist then records what each member owes the lead for repayment.
After the provider confirms cancellation, eligible card refunds normally appear within 5 to 10 business days.
Confirmed and pending flights and hotels appear under My bookings and inside the relevant trip group.
Open the booking to request the provider cancellation terms. Refunds are limited to the amount confirmed by the airline or hotel.
Traveller documents are encrypted before storage and can only be decrypted for your signed-in account. They are never included in support messages or analytics.
Open Profile and choose Delete account. Settle outstanding booking repayments before permanently deleting your data.